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Managing Change and Ambiguity in the Workplace

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expand San Francisco, Sat. June 15, 8:30 am, 2 meetings

X411.9 (1 semester unit in Business Administration)

A requirement in the Certificate Program in Leadership and Management; an elective in the Professional Sequence in Agile Management

Learn valuable insights on how to foster goodwill and commitment during times of transition to create and maintain a high-performance organization. Discover how to design and manage change more effectively, gain an awareness of principles used to address people’s readiness and capability for change, and understand how to make people more receptive to and prepared for change. Bring an example of an organizational change in which you have been involved as your case study; this example could be an initiative that you have led, participated in or observed. Learn to apply the principles of change management to your specific case. Note: Prereading assignments prior to first class meeting are listed in the course reader.

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