In this introduction to the goals, processes and operations of business enterprises, you gain a foundation in business knowledge and an effective overview of how business is conducted in the United States. Your focus is on the functions that a company—whether a multinational corporation or a corner grocery store—must manage effectively to be successful. These functions include accounting, finance, human resources management, marketing, operations management and strategic planning. You also study the legal environment in which businesses operate and the importance of business ethics and corporate citizenship. Expect to:
Strengthen written and oral communications skills for the global business environment. In addition to exploring the foundations of communication theory, you fine-tune your ability to craft polished business documents, from email messages to formal proposals. You also practice planning strategies and interpersonal communication techniques to give effective oral presentations. Specifically, you learn to:
Welcome to the study of microeconomics, including the theory of supply and demand and the use of that theory to explain market functions. Get an introduction to different market structures and their relationship to market performance and efficiency. You also explore topics such as public policy's effects on markets, international trade and finance, and limitations of the market system. At the end of this course, you are able to:
Explore ethical issues with a business perspective, focusing on social, political and legal topics. Examine the role of business in formulating social conscience, and learn how to recognize and address ethical questions. On successful completion, you are able to:
Study a practical, positive approach to effectively negotiating all kinds of real-life situations, with an emphasis on business negotiations. By applying the concepts learned, you can facilitate strategically planned negotiations, improved working relationships with coworkers and superiors, enhanced organizational effectiveness, positive outcomes for yourself and other parties, effective group and interpersonal conflict management, and successful international and multicultural negotiations. By taking this course, you:
Understand how finance can help you make good business decisions using financial concepts, even if you don’t want to make finance your career. Examine two fundamental issues: what investments firms should make and where should they find the cash for those investments. The emphasis throughout the course is on the practical application of financial concepts to common business decisions. By taking this course, you learn to:
Gain knowledge of basic marketing concepts and tools and their application in the business world. Study key marketing concepts including consumer behavior, product development, pricing, communication, advertising, sales and the use of current social media. Regardless of the field you ultimately choose to pursue, you gain a strong grounding in the marketing discipline in this course. Upon completion, you are able to:
This foundation course introduces the concepts, application, practice and strategies involved in understanding and developing key leadership capabilities. You study current leadership models including emotional intelligence, stewardship, and collaborative and facilitative leadership. You learn to gauge your own leadership skills and capabilities, along with your strengths and weaknesses, and identify a course of action for your personal growth and development. You pay particular attention to developing a leadership style that is effective in a cross-cultural and multigenerational environment. You also examine strategies for identifying and resolving conflicts in the workplace. Gain the confidence, knowledge and practical experience you need to lead successful and productive teams in diverse working environments. On successful completion of this course, you: