Learn how to apply concepts and strategies to navigate and influence your organization's behavior. By understanding how individual and organizational behavior impact the achievement of business goals, you can increase your employees' and company's overall performance. Discover a tactical-versus-strategic approach to address challenges, and learn concrete skills to improve your ability to lead teams and achieve business goals.
Upon completing this course, you will be able to:
- develop a high-performing team in a cross-cultural setting,
- manage conflict and apply fruitful friction,
- navigate cultural and individual differences.
Get a general introduction to financial and managerial accounting. The goal is to teach you how managers use relevant accounting data to make business decisions. In addition to basic accounting concepts, you learn to analyze and interpret financial statements; define various cost terms, concepts and classifications; and understand how costs are gathered and assigned to products and projects.
Gain the skills to communicate effectively in a complex business environment. Learn how to be flexible so you can communicate both upstream and downstream, as well as with vendors, clients, stakeholders and other partner organizations from a variety of business cultures. Study communication theory, review case studies, discuss topical communication issues from the weekly news, and practice communication strategies.
After completing this course, you will:
- understand the complexities of organizational communication, especially in an increasingly multicultural business environment;
- comprehend the major principles of communication theory;
- communicate persuasively with a variety of audiences.
Gain valuable insights on how to foster goodwill and commitment during times of transition. Discover how to design and manage change effectively, gain an awareness of principles used to address peopleā??s readiness and capability for change, and understand how to make people more receptive to and prepared for change.
Learn all elements of human capital strategy, from employee selection, retention, performance management and compensation to succession planning, diversity and more. This course surveys the core elements of talent management and teaches you how to develop an effective talent management system within an organization.
Explore ethical questions that confront a business when it is faced with social, political and legal issues. Examine the role of business in formulating social conscience, and learn how to recognize and address ethical issues.
The central aspect of international business involves negotiation—the establishment of the terms under which a business transaction will take place. Negotiation involves techniques, procedural steps, tactics and strategy as well as an understanding of power and influence. International negotiation involves a further factor—the role of culture. Culture has an impact on how negotiations are conducted and what behaviors are and are not acceptable. In this seminar, international business students will acquire an understanding of the negotiation process and their personal and cultural approach to being a negotiator. This course will present a practical and positive approach to effectively negotiating all kinds of real-life situations.
- To understand the role of negotiation in international business practice
- To discover how differences in international cultures impact negotiations
- To appreciate the difference between win-win and win-lose negotiation positions
- To analyze, through self-assessment instruments, your personal and cultural negotiation style
- To achieve familiarity and mastery of basic concepts in international negotiation
- To understand and be able to provide the proper management response to a variety of negotiating conditions
- To develop and revise a negotiation plan in light of changing business realities
- To understand the difference between buyer and seller strategies
- To apply a variety of negotiation strategies and tactics
- To summarize your experience in a variety of negotiation simulations
- To report a higher level of self-confidence in conducting negotiations
Note: Course content may vary from this sample outline.