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Berkeley Global
High-performing, productive teams are essential to an organization's success and to gaining and maintaining a competitive edge. Managers often have strong technical expertise but lack the necessary skills in facilitation and collaboration among team members. This training provides the skills and tools necessary to facilitate better team collaboration and productivity.
Upon successful completion of this intensive workshop, you receive a certificate of participation.
Learner Outcomes
- Identify the processes underlying effective team performance
- Facilitate conversations to optimize performance in a team
- Create guidelines that build effective communication, trust and productivity
- Identify typical roles that help a group perform effectively
- Pin-point the stages a team goes through as it matures
- Employ strategic listening skills to enhance mutual understanding among team members
Who Should Attend
Participants should be responsible for managing the work of others, including directing their assignments and evaluating their performance. The content is appropriate for those who are new to management or have been managers for up to three years.
Schedule*
| Time | Day 1 |
|---|---|
| 9 am | Overview: The Importance of Teams in Organizations |
| 9:15 am | The Characteristics of Effective Teams |
| 9:30 am | Key Facilitation Skills for Promoting Productive Teams |
| 10 am | Team Fundamentals: Norms, Roles, Stages, Goals, Agendas |
| 10:30 am | Break |
| 10:45 am | How to Facilitate Team Communication |
| 12 pm | Lunch |
| 1 pm | Team Communication Networks |
| 1:45 pm | Communication Behaviors That Enhance Team Performance |
| 2:15 pm | Experiential Activity: Using Appreciative Inquiry to Develop Productive Team Norms |
| 2:45 pm | Situational Leadership Functions: Task and Relationship Roles |
| 3 pm | Break |
| 3:15 pm | Experiential Activity: Using Appreciative Inquiry to Develop Productive Team Norms |
| 4:15 pm | Summary of Facilitation Skills |
| 4:30 pm | Action Plan for Implementing Tools and Skills |
| 5 pm | Break |
*Schedule subject to change.
Instructor
Dan Clurman, M.A., of Communication Options, is a coach, trainer and organizational consultant. He has delivered communication training and coaching to business, government and nonprofit organizations since 1982. Clurman also teaches at Golden Gate University's Ageno School of Business. He is the co-author of Money Disagreements: How to Talk About Them (Communications Options, 1996) and Conversations With Critical Thinkers (The Whitman Institute, 1993).
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Fall enrollment opens on June 20!