This two-day intensive workshop provides the foundation that new managers need to be successful and effective in leading others. Often rising from individual contributors to team leaders, new managers need to know how to motivate and develop employees, build high-performing teams, communicate effectively, and provide critical feedback.
Upon successful completion of this intensive workshop, you receive a certificate of participation.
Course Outline
Learner Outcomes
- Understand key success criteria for being a strong manager.
- Employ effective communication principles.
- Handle conflict in a supportive environment.
- Identify internal power dynamics and use political savvy to become an efficient manager.
Who Should Attend
Participants should be responsible for managing the work of others, including directing their assignments and evaluating their performance. The content is appropriate for those who are new to management or have been managers for up to three years.
Schedule*
| Time | Day 1 | Day 2 |
|---|---|---|
| 9 am | Leadership Framework: Management vs. Leadership | High-Performing Teams |
| 10 am | Self-Awareness and Leadership | Continued: High-Performing Teams |
| 10:30 am | Break | Break |
| 10:40 am | Strategies to Transition to a Leadership Role | Difficult Conversations |
| 12 pm | Lunch | Lunch |
| 1 pm | Continued: Strategies to Transition to a Leadership Role | Setting Goals and Expectations |
| 2 pm | Break | Break |
| 2:10 pm | Effective Communication Techniques | Continued: Setting Goals and Expectations |
| 3 pm | Managing and Rewarding Employees | Giving and Receiving Feedback |
| 3:50 pm | Break | Break |
| 4 pm | Role Play Scenarios With Participants | Development Goals |
| 5 pm | Close | Close |
*Schedule subject to change.
Instructor
Nancy Friedman, M.B.A., is founder and president of Next Step Coaching and Consulting, which focuses on working with leaders and their teams to maximize their effectiveness and productivity. She has worked at Visa, Levi Strauss & Co. and Dreyer's Ice Cream in marketing strategy and advertising roles. Friedman has taught change management to companies ranging from high-tech firms and startups to nonprofits and health care organizations. Friedman is highly rated for her interactive and relevant training style.