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Berkeley Global
As a team's productivity and morale are highly correlated to a leader's effectiveness, experienced managers seek additional techniques and skills to improve their ability in leading teams and increasing work productivity. In this two-day intensive workshop, you learn how to maximize a team's performance and output by understanding effective communication skills, managing conflict and negotiations, and driving results. Upon successful completion of this intensive workshop, you receive a certificate of participation. This intensive workshop can be delivered on site for a group of managers or you can send your employees to our classrooms.
Course Outline
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Learner Outcomes

- Identify effective leadership styles and focus on your particular style
- Develop and motivate others, including high performers
- Manage cross-functional and international teams
- Lead change effectively
Who Should Attend
This workshop is intended for managers and directors who have been leading others for at least three years and who want to improve and build their leadership capabilities.
Schedule*
Time | Day 1 | Day 2 |
---|---|---|
9 am | Making Leadership Personal | Conflict Management |
10 am | Continued: Making Leadership Personal | Coaching Employees |
10:30 am | Break | Break |
10:40 am | Environment and Vision | Situational Leadership |
12 pm | Lunch | Lunch |
1 pm | Developing a Strategy | Creative Problem Solving |
2 pm | Effective Communication and Influence | Continued: Creative Problem Solving |
3 pm | Break | Break |
3:15 pm | Building Networks | Leading Change |
4 pm | Challenges With Teams | Continued: Leading Change |
5 pm | Close | Close |
*Schedule subject to change.
Instructor

Nancy Friedman, M.B.A., is founder and president of Next Step Coaching and Consulting, which focuses on working with leaders and their teams to maximize their effectiveness and productivity. Previously, she has worked at Visa, Levi Strauss & Co. and Dreyer's Ice Cream in marketing strategy and advertising roles. She has taught change management to companies ranging from high-tech firms and startups to nonprofits and health care organizations. Friedman is highly rated for her interactive and relevant training style.
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