- Drops and Refunds
Who May Enroll
UC Berkeley Extension courses are open to the general public. Unless otherwise indicated, any interested adult may enroll. If you require special accommodation, click here. Any course prerequisites are listed in the course descriptions.
Note regarding enrollment in UC Berkeley–equivalent (XB or XBW) courses, including courses through concurrent enrollment. Special requirements and deadlines apply to students in UC Berkeley–equivalent courses, including those taken through concurrent enrollment or online. Review these requirements and deadlines prior to enrollment.
Concurrent enrollment application procedures and deadlines differ from other Extension courses; review information specific to concurrent enrollment.
How to Enroll
You may enroll online, by phone, mail or in person at the Golden Bear Center. UC Berkeley Extension uses the information provided provided at the time of enrollment to notify you of any changes in your class schedule.
Online: You must create and/or log in to your student account before enrolling and paying for your courses.
- Video tour of the new student account
- Step-by-step instructions to create your account and enroll (PDF)
Once you create your student account, you receive two emails at your preferred email address: one for your user name and one for your password. You can use your user name and password to log in to your account and to enroll and pay for courses. If you forget your user name or password, select Forgot User Name or Forgot Password on the student login screen and follow the instructions to resend/reset them. You may also call (510) 642-4111 if you are having trouble logging in. Please note that your user name is also your UC Berkeley Extension student ID number and it cannot be changed. However, when you log into your account, you may change your password and your contact information, affiliate yourself with a licensing board or professional association, and update other information.
Phone: Extension accepts Visa, MasterCard, American Express and Diners Club. Call (510) 642-4111. Telephone hours are 9 am–5 pm, Monday–Friday, except holidays.
Mail: Complete the enrollment form, and mail it with payment to UC Berkeley Extension, Department B, 1995 University Ave., Suite 110, Berkeley, CA 94704-7000. Do not mail cash.
Purchase Order: For payment by purchase order only, fax enrollments to(510) 642-3910. For more information regarding purchase orders, see Paying Enrollment Fees on this page.
In Person: In-person enrollment is only available at the Golden Bear Center in Berkeley.
When to Enroll
Enrollment for the fall 2014 term opens July 7. Business hours vary and are listed for each location. Enrollments are processed in the order received, so we recommend that you enroll early to ensure a place. Payment is due at the time of enrollment.
Auditing is not permitted in UC Berkeley Extension courses. In courses with six or more classroom meetings, visitors may attend the first scheduled class without charge unless otherwise stated in the course listing and if space or enrollment limitations permit. You must, however, formally enroll in the course and pay all fees before the second classroom meeting.
In courses with five or fewer classroom meetings, visitors are not permitted, and you must formally enroll in the course and pay all fees prior to the course start date.
For course status or availability information, please search the Course Catalog or call (510) 642-4111.
Enrolling in an Online Course
For courses with published start and end dates, you must enroll and pay all fees prior to the start date. These courses must be completed within the specific dates posted in the course section information.
Many online courses are continuous enrollment, which means you may enroll at any time and progress at your own pace. You must allocate a minimum of 30 days per semester unit to complete a course; for courses of 3 and 4 semester units, you must remain in the course for a minimum of 90 days. You have a maximum of 180 days to complete any continuous-enrollment course from the date of enrollment, unless otherwise noted in the course description. Submit no more than one assignment to the instructor and wait until this assignment has been returned before submitting the next one. If you are unable to complete your course work and do not officially withdraw from the online course before the completion date, you receive a grade of F.
Paying Your Enrollment Fees
You are not officially enrolled until fees are paid in full. Partial payments and deposits are not accepted, unless otherwise indicated in the course or program description. All fees are subject to change without notice. For the most current information, call (510) 642-4111 or search the Course Catalog. Please review When to Enroll for more information regarding enrollment, payment and classroom visitor policies and deadlines.
A hold may be placed on your student records and transcript requests until all outstanding debts to the University are paid in full.
Methods of Payment
- Check: (with imprinted address and telephone number) made payable to UC Regents. A $25 charge is assessed for returned checks.
- Credit card: Visa, MasterCard, American Express and Diners Club. If you pay by credit card and your charge is declined, you lose your space in the course.
- Purchase order: An enrollment form (PDF) must accompany your request. To enroll with a purchase order, including vocational rehabilitation, military tuition assistance or employer tuition voucher, please fax the completed enrollment form with the purchase order from a sponsoring company or organization to (510) 642-3910. Extension cannot accept purchase order enrollments by phone. For additional questions regarding purchase order processing, please email firstname.lastname@example.org.
Americorps (National Service Trust)
You can use your Segal Education Award to enroll and directly pay UC Berkeley Extension for your course tuition fees and registration and application fees for professional certificates and other programs. On successful completion of your course(s), you can also request to receive a $150 per course textbook allowance. To enroll, complete a UC Berkeley Extension enrollment form, log on to the Americorps website and request to transfer the course fee to UC Berkeley Extension. Print a copy or screenshot of the Americorps voucher, attach it to your enrollment form and follow instructions on the form to enroll by mail or in person.
When you enroll using the Extension website or by phone, you receive both an enrollment confirmation and a receipt via email after your payment is processed. If you enroll in person at the Golden Bear Center, the cashier gives you a receipt, and on request can also email you an enrollment confirmation and receipt.
Wait List for Courses
Your name is added to the wait list if your requested course section is full. On the website, sections that are full have a Join Wait List button. Click on that button and fill in the requested information. You are notified if space becomes available. If we do not hear from you within 24 hours of notification, the space is offered to the next person on the wait list. If you are wait listed, you should not attend the first class meeting unless you are specifically advised to do so by Student Services. Student Services maintains the wait list; instructors cannot approve enrollments from the wait list.
UC Berkeley–Equivalent (XB and XBW) Courses
Additional deadlines (e.g., application, enrollment, grade option change and withdrawal) apply for your Berkeley-equivalent (XB and XBW) class.
Spring 2014 requirements and deadlines (PDF) for Extension-scheduled classroom-based and online Berkeley-equivalent (XB and XBW) classes.
UC Berkeley grade and course repeat rules. Grades for Concurrent Enrollment coursework taken by students in the Fall Program for Freshmen program are not included on the UC Berkeley transcript. Contact your undergraduate adviser and major department before attempting any Berkeley-equivalent (XB and XBW) classes to ensure you will not experience any unintended consequences. XB and XBW coursework completed prior to fall 2005 is not eligible for the transfer of grades or grade points to the Berkeley campus transcript. To receive transfer credit for XB and XBW coursework completed prior to fall 2005, you must submit an Extension transcript to UC Berkeley Admissions.
To change sections or to enroll in a different course, call (510) 642-4111 during business hours: Monday–Friday, 9 am–5 pm, Pacific time.
All transfer requests are subject to a nonrefundable transfer processing fee of $35 per class unless specified otherwise in the course description and must be made within the transfer policy timelines. Transfer requests that are a result of course cancellations are not subject to the transfer processing fee.
Approvals for transfers are based on course and space availability and the scheduled course start date, as applicable. Any difference in course fees is assessed and due at the time of the transfer; transfers will not be approved and processed until all outstanding balances are paid in full to the University. If you have any questions regarding the transfer policy, please call (510) 642-4111.
Note: If the transfer deadline for your original class section falls before the standard transfer deadlines outlined below, you must make your transfer request by the transfer deadline of your original class section. Different add/drop and withdrawal policies and deadlines apply to UC Berkeley–equivalent courses. UC Berkeley–equivalent courses are denoted by the prefix XB or XBW in course numbers.
Transfers for Classroom and Hybrid Courses
Between courses with fewer than six meetings: Transfer requests must be made one day before the course start date of the original course, provided the enrollment limit of the course you are transferring to has not been reached. If the course meets on the weekend, the transfer deadline is the Friday immediately before the course starts.
Between courses with six or more meetings each: Transfer requests must be made one day before the second course meeting of both courses, provided enrollment limit of the course you are transferring to has not been reached. If the course meets on the weekend, the transfer deadline is the Friday immediately before the second class meeting. The timeline for transferring varies from one to 14 days after the course start date, depending on the course meeting pattern.
Transfers for Online Courses
For fixed-date online courses, you can request transfers up to six days after the course start date. For continuous-enrollment online courses, you can request transfers up to six days after you enroll. If the sixth day falls on the weekend, the transfer deadline is the Friday immediately before the deadline.
Within the timelines below, you can log in to your student account and navigate to your Enrollment History page to request a drop/refund within the timelines listed below. You may also request a drop/ refund by calling (510) 642-4111 during business hours.
All drop/refund requests are subject to a nonrefundable refund processing fee of $50 per class unless specified otherwise in the course description and must be made within the drop/refund policy timelines. Drop/refund requests that are a result of course cancellations are not subject to the drop/refund processing fee.
If it is necessary for UC Berkeley Extension to cancel a course, your full course fee is refunded. We do not reimburse textbook fees, travel or accommodation costs, or any expense other than the full course fee in the event of course cancellation.
Note: If the drop/refund deadline for your class section falls before the standard drop/refund deadlines outlined below, the earlier deadline applies. Different add/drop and withdrawal policies and deadlines apply to UC Berkeley–equivalent courses. UC Berkeley–equivalent courses are denoted by the prefix XB or XBW in course number.
Drops/Refunds for Classroom and Hybrid Courses
If you enroll in a course and then cannot attend, you may request a refund within the following timelines:
- Courses with fewer than six meetings: You must make your drop/refund request no later than one day prior to the first course meeting.
- Courses with six or more meetings: You must make your drop/refund request no later than one day prior to the second course meeting. The timeline for drop/refunds varies from one to 14 days after the course start date depending upon the meeting pattern of the course.
Drops/Refunds for Online Courses
For fixed-date online courses, you can request drop/refunds up to six days after the course start date.
For continuous enrollment online courses, you can request drop/refunds up to six days after you enroll.
Request a Drop/Refund
You can request a refund online through your student account, by phone at (510) 642-4111 or in person at the Golden Bear Center in Berkeley.
Drop/Refund and Transfer Appeals
Appeals to the drop/refund and transfer policies and deadlines are only approved by exception for extenuating circumstances such as personal or family emergencies. You may submit an appeal in writing to email@example.com. You may also write to the Registrar’s Office, UC Berkeley Extension, 1995 University Ave., Suite 110, Berkeley, CA 94704-7000, or fax a request to (510) 642-0374. Include your name, the name and section number of your course, your reason for requesting a refund appeal and your daytime phone number. Failure to include all necessary information may delay the review process.
Cancellation of Courses and Schedule Changes
Extension cancels courses only when absolutely necessary, but we must reserve the right to do so, as well as to reschedule courses and change instructors. UC Berkeley Extension receives no state or University funding and is self-supporting from course fees. If a course is canceled, you may either request a transfer to another course or you will automatically receive a full refund, usually within four weeks.
Discounts for UC Berkeley Faculty and Staff
In 2013, the Learning + Organizational Development (L+OD) is sponsoring fees for specific courses. For more information on policies, a list of sponsored courses and the enrollment form, visit the UC Berkeley Learning Center.
All UC Berkeley faculty and staff with at least 12 months of University service and an appointment of 50 percent or more are eligible for a 10 percent discount (up to a maximum of $50) on enrollment fees for most UC Berkeley Extension courses. You must request the discount at the time of enrollment. To receive the discount, please complete an enrollment form and present your Cal 1 Card when enrolling in person or mail the enrollment form with a copy of your Cal 1 Card. Staff discounts cannot be processed over the phone or via the Web. UC Berkeley Extension's Human Resources department will verify that you are eligible for the discount prior to your enrollment. Staff discounts cannot be given retroactively, cannot be combined with any other discount and are not transferable. The staff discount does not apply to Concurrent Enrollment courses, the Oxford Berkeley Program and some additional Extension programs and courses.
Discounts for UC Alumni
Members of the California Alumni Association (CAA) are entitled to a 10 percent discount (up to a maximum of $50) on enrollment fees for most Extension courses. Alumni discounts are restricted to one course per term. You must request the discount at the time of enrollment. To receive the discount, you must have your CAA membership card available if you enroll in person or by phone or include a copy of your card if you enroll by mail. Alumni discounts cannot be processed via the Web. Alumni discounts cannot be given retroactively, cannot be combined with any other discount and are nontransferable. The alumni discount does not apply to Concurrent Enrollment courses, the Oxford Berkeley Program and some additional Extension programs and courses.