- Drops and Refunds
Who May Enroll
UC Berkeley Extension courses are open to the general public. Unless otherwise indicated, any interested adult may enroll. If you require special accommodation, visit the Disabled Student Services section. Any course prerequisites are listed in the course descriptions.
Concurrent enrollment application procedures and deadlines differ from other Extension courses; review information specific to concurrent enrollment.
How to Enroll
You may enroll online, by phone, by mail or in person at the Golden Bear Center. UC Berkeley Extension uses your contact information provided at the time of enrollment to notify you of any changes in your class schedule.
Online: You must create and/or log in to your student account before enrolling and paying for your courses.
Once you create your student account, you receive two emails at your preferred email address: one for your user name and one for your password. You can use your user name and password to log in to your account and to enroll and pay for courses. If you forget your user name or password, select Forgot User Name or Forgot Password on the student login screen and follow the instructions to resend/reset them. You may also call (510) 642-4111 if you are having trouble logging in. Please note that your user name is also your UC Berkeley Extension student ID number and it cannot be changed. However, when you log into your account, you may change your password and your contact information, affiliate yourself with a licensing board or professional association, and update other information. All students are expected to maintain only one UC Berkeley Extension student account. More information at Student Accounts.
Phone: Call (510) 642-4111. Telephone registration hours are 9 am–5 pm, Pacific time, Monday–Friday, except holidays. Please be prepared to provide the information requested on the enrollment form. UC Berkeley Extension accepts Visa, MasterCard, American Express and Diners Club.
Mail: Complete the enrollment form, and mail it with payment to UC Berkeley Extension, Department B, 1995 University Ave., Suite 110, Berkeley, CA 94704-7000. Make checks payable to UC Regents. Do not mail cash.
Purchase Order: For payment by purchase order only, fax your enrollment form and purchase order to(510) 642-3910. For more information regarding purchase orders, see Paying Enrollment Fees on this page.
In Person: In-person enrollment is only available at the Golden Bear Center in Berkeley.
When to Enroll
Enrollments are processed in the order received, so we recommend that you enroll early to ensure a place and adequate course materials. Payment is due at the time of enrollment unless specified otherwise in the program, course or section description.
You are not permitted to audit UC Berkeley Extension courses. In courses with six or more classroom meetings, visitors may attend the first scheduled class without charge unless otherwise stated in the course listing and if space or enrollment limitations permit. You must, however, formally enroll in the course and pay all fees before the second classroom meeting.
In courses with five or fewer classroom meetings, visitors are not permitted, and you must formally enroll in the course and pay all fees prior to the course start date.
UC Berkeley Extension cannot guarantee retention of an education record, grades or transcripts for students who do not enroll and pay in a timely manner per the above policies.
Enrolling in an Online Course
Before enrolling, please carefully review important policies and information that apply to online courses.
Fixed-date online courses have published start and end dates, and you must enroll and pay all fees prior to beginning the course. These courses must be completed within the specific dates posted in the course section information.
Continuous enrollment courses have no specific start or end date, which means that you may enroll at any time. Wait to enroll until you are ready to actively study in the course. Within specific guidelines, you can tailor your completion schedule with your instructor. Students who begin studying immediately after enrolling are more likely to succeed academically. More information.
Paying Your Enrollment Fees
Unless otherwise specified in the program, course or section description, you are not officially enrolled until all fees are paid in full; partial payments and deposits are not accepted. All fees are subject to change without notice. For the most current information, call (510) 642-4111. Please review When to Enroll for more information regarding enrollment, payment and classroom visitor policies and deadlines.
If you have not paid in full at the time of enrollment or by the published deadlines of the program, course or section, you may be assessed late fees ($50 per course section) and a hold may be placed on your student account that prevents you from viewing and printing your final grades, registering for future courses, and ordering transcripts and certificates of completion. The account hold will not be released until all outstanding balances to the university are paid in full.
Methods of Payment
- Check: (with imprinted address and telephone number) made payable to UC Regents. A $25 charge is assessed for each returned check.
- Credit card: Visa, MasterCard, American Express and Diners Club. If you pay by credit card and the charge is declined, you lose your space in the course.
- Purchase order: An enrollment form (PDF) must accompany your request. To enroll with a purchase order, including vocational rehabilitation or employer tuition voucher, please fax the completed enrollment form with the purchase order from a sponsoring company or organization to (510) 642-3910. Extension cannot accept purchase order enrollments by phone. For additional questions regarding purchase order processing, please email email@example.com.
Americorps (National Service Trust)
You can use your Segal Education Award to enroll and directly pay UC Berkeley Extension for your course tuition fees and registration and application fees for professional certificates and other programs. On successful completion of your course(s), you can also request to receive a $150 per course textbook allowance.
To enroll, complete a UC Berkeley Extension enrollment form, log on to the Americorps website and request to transfer the course fee to UC Berkeley Extension. Print a copy or screenshot of the Americorps voucher, attach it to your enrollment form and follow instructions on the form to enroll by mail or in person.
If you wish to request a $150 per course textbook allowance after you successfully complete your course(s), print and complete the textbook allowance form (PDF), log in to your My Americorps website and request to transfer the textbook allowance amount to UC Berkeley Extension. Print a copy or screenshot of the Americorps voucher and attach it to your form. Follow the instructions on the form to mail or fax. Once UC Berkeley Extension verifies that you have successfully completed your courses, we will certify the funds with Americorps. It may take up to 60 days to process a check payment to you.
Please note that while UC Berkeley is a Title IV participant school, most UC Berkeley Extension continuing education programs are non-Title IV programs. Although Extension is eligible to accept Americorps funds as the continuing education division of UC Berkeley, UC Berkeley Extension administrators are not permitted to sign Title IV in-school loan deferments. Please visit the Americorps website for more information.
When you enroll through the Extension website or by phone, you receive a receipt via email after your payment is processed. If you enroll in person at the Golden Bear Center, the cashier gives you a receipt, and on request can also email you an enrollment confirmation and receipt.
Wait List for Courses
Your name is added to the wait list if your requested course section is full. On the website, sections that are full have a Join Wait List button. Click on that button and fill in the requested information. You are notified if space becomes available. If we do not hear from you within 24 hours of notification, the space is offered to the next person on the wait list. If you are wait listed, you should not attend the first class meeting unless you are specifically advised to do so by Student Services. Student Services maintains the wait list; instructors cannot approve enrollments from the wait list.
You can request to change sections or to enroll in a different course by phone at (510) 642-4111 or in person at the Golden Bear Center in Berkeley. Telephone registration hours are 9 am–5 pm, Pacific time, Monday–Friday, except holidays.
Unless specified otherwise in the program, course or section descriptions, all transfer requests are subject to a nonrefundable transfer processing fee of $35 per class and must be made within the transfer policy timelines stated below. Transfer requests that are a result of course cancellations are not subject to the transfer processing fee.
Approvals for transfers are based on course and space availability and the scheduled course start date. Any difference in course fees is assessed and due at the time of the transfer. Transfer requests will not be approved and processed until all outstanding balances are paid in full to the University. If you have any questions regarding the transfer policy, please call (510) 642-4111 or email firstname.lastname@example.org.
Note: All transfer deadlines below apply to the class in which you are currently enrolled. Different add/drop and withdrawal policies and deadlines apply to concurrent enrollment courses.
Transfers for Classroom and Hybrid Courses
Unless otherwise specified in the program, course or section description, you may request to transfer within the following time lines:
- Between courses with fewer than six meetings: Transfer requests must be made one day before the course start date of both courses, provided the enrollment limit of the course you are transferring to has not been reached. If the courses meet on the weekend, the transfer deadline is the Friday immediately before the courses start.
- Between courses with six or more meetings each: Transfer requests must be made one day before the second course meeting of both courses, provided enrollment limit of the course you are transferring to has not been reached. If the courses meet on the weekend, the transfer deadline is the Friday immediately before the second class meeting of both courses. The timeline for transferring varies from one to 14 days after the course start dates, depending on the course meeting pattern.
Transfers for Online Courses
For fixed-date online courses, you can request transfers up to six days after the course start date. For continuous-enrollment online courses, you can request transfers up to six days after you enroll. If the sixth day falls on the weekend, the transfer deadline is the Friday immediately before the deadline. As an alternative, you can submit an online drop/refund request from your student account and re-enroll in the desired section. Please carefully review the instructions and time lines for drops/refunds on this page prior to submitting a drop/refund request.
You can request a drop/refund online through your student account, by phone at (510) 642-4111or in person at the Golden Bear Center in Berkeley. Telephone registration hours are 9 am–5 pm, Pacific time, Monday–Friday, except holidays.
To request a drop/refund online, you can log in to your student account and navigate to your Enrollment History page and click on the Drop button next to your course. Note that online drop/refund requests are reviewed and processed in the order they are received during regular business hours: 9 am–5 pm, Pacific time, Monday–Friday.
Unless specified otherwise in the program, course or section description, all drop/refund requests are subject to a nonrefundable refund processing fee of $50 per class and must be made within the drop/refund policy timelines stated below.
If it is necessary for UC Berkeley Extension to cancel a course, your full course fee is refunded. We do not reimburse textbook fees, travel or accommodation costs, or any expense other than the full course fee in the event of course cancellation. If you have any questions regarding the drop/refund policy, call (510) 642-4111 or email email@example.com.
Note: Different add/drop and withdrawal policies and deadlines apply to concurrent enrollment courses.
Drops/Refunds for Classroom and Hybrid Courses
Unless otherwise specified in the program, course or section description, you may request a drop/refund within the following time lines:
- Courses with fewer than six meetings: You must make your drop/refund request no later than one day prior to the first course meeting.
- Courses with six or more meetings: You must make your drop/refund request no later than one day prior to the second course meeting. The timeline for drop/refunds varies from one to 14 days after the course start date depending upon the meeting pattern of the course.
Drops/Refunds for Online Courses
Unless otherwise specified in the program, course or section description, you may request a drop/refund within the following time lines:
- Fixed-date online courses: You can request drop/refunds up to six days after the course start date.
- Continuous enrollment online courses: You can request drop/refunds up to six days after you enroll.
Drop/Refund and Transfer Appeals
The drop/refund and transfer deadlines and policies are strictly enforced. For continuous enrollment online courses, the maximum enrollment period as stated on the program, course or section description is strictly enforced and extensions to the course end date are not available. Please refer to Grades for information on withdrawing from your course without academic penalty.
Exceptions to the drop/refund and transfer policy will be considered only under the most unusual circumstances that can be supported with official documentation. Appeals must be submitted in writing by email, by mail or by fax to:
UC Berkeley Extension
1995 University Ave., Suite 110
Berkeley, CA 94704-7000
Fax: (510) 642-0374
In your appeal, include:
- Your name, your Student ID, the name and section number of your course, your reason for requesting an appeal, your email address and your daytime phone number.
- Supporting documentation of the circumstances. Documentation must be written in English and on letterhead, confirming the reasons for the appeal, including specific dates and signed by the appropriate person in an official capacity. Medical documentation must be on the medical provider’s letterhead.
UC Berkeley Extension has the right to approve or deny any appeal. Approved drop/refund and transfer appeals are subject to standard service charges, and students may also be responsible for prorated course fees. The review process can take 3–4 weeks. Failure to include all necessary information may delay the review process.
Cancellation of Courses and Schedule Changes
Extension cancels courses only when absolutely necessary, but we must reserve the right to do so, as well as to reschedule courses and change instructors. UC Berkeley Extension receives no state or University funding and is self-supporting from course fees. If a course is canceled, you may either request a transfer to another course or you will automatically receive a full refund, usually within four weeks.
Discounts for UC Berkeley Faculty and Staff
The Talent and Organizational Performance (TOP) sponsors fees for specific courses. For more information on policies, a list of sponsored courses and the enrollment form, visit the UC Berkeley Learning Center.
All UC Berkeley faculty and staff with at least 12 months of University service and an appointment of 50 percent or more are eligible for a 10 percent discount (up to a maximum of $50) on enrollment fees for most UC Berkeley Extension courses. You must request the discount at the time of enrollment. To receive the discount, please complete an enrollment form and present your Cal 1 Card when enrolling in person or mail the enrollment form with a copy of your Cal 1 Card. Staff discounts cannot be processed over the phone or via the Web. UC Berkeley Extension's Human Resources department will verify that you are eligible for the discount prior to your enrollment. Staff discounts cannot be given retroactively, cannot be combined with any other discount and are not transferable. The staff discount does not apply to Concurrent Enrollment courses, the Oxford Berkeley Program and some additional Extension programs and courses.
Discounts for UC Alumni
Members of the California Alumni Association (CAA) and any other University of California Alumni Association are entitled to a 10 percent discount (up to a maximum of $50) on enrollment fees for most Extension courses. Alumni discounts are restricted to one course per term. You must request the discount at the time of enrollment. To receive the discount, you must have your CAA or UC Alumni membership card available if you enroll in person or by phone or include a copy of your card if you enroll by mail. Alumni discounts cannot be processed via the Web. Alumni discounts cannot be given retroactively, cannot be combined with any other discount and are nontransferable. The alumni discount does not apply to Concurrent Enrollment courses, the Oxford Berkeley Program and some additional Extension programs and courses.