Business Solution Evaluation and Validation

Gain the ability to assess proposed solutions to determine which solution best fits the business need, identify gaps and shortcomings in solutions, and determine necessary workarounds or changes to the solution. Learn how business analysts assess deployed solutions to see how well they met the original need so that stakeholders can assess the solution's performance and effectiveness. Understand how to engage different stakeholders in discussions of performance metrics. Learn how to create metrics-driven organizations. You examine underlying competencies such as behaviors, knowledge and other characteristics that support the effective performance of business analysis. Gain the training and knowledge necessary to become a Certified Business Analyst Professional (CBAP^®).

In Focus: Business Analysis Competency Model

In this course, you will gain skills in the Solution Evaluation section, including:

Business analyst task description
Performance and value assessment
Barrier removal recommendations
Interaction skills

Infographic showing Solution Evaluation slice of IIBA Business Analysis Competency Model

Learn more about the IIBA® Business Analysis Competency Model.

Prerequisites:

To succeed in this course, it is recommended that students first complete Business Solution Development and Delivery BUS ADM X448.3 or an equivalent course, or have professional experience in the field of business analysis.

Course Outline

Course Objectives

Assess proposed solutions to determine compatibility with stakeholder needs
Allocate stakeholder and solution requirements to maximize possible business value
Effectively perform an organizational readiness assessment to make effective use of a new solution
Determine requirements to transition from the existing solution to the new solution
Ensure that a delivered solution meets business needs
Evaluate functioning solutions to understand the value they deliver and identify opportunities for improvement
Recognize behaviors, characteristics, knowledge and personal qualities that support the practice of business analysis
Use analytical thinking and problem solving to generate new ideas, to understand the criteria involved in making a decision, to understand how to benefit an organization, to ensure that solutions address underlying problems and to think systematically
Understand the behavioral characteristics of ethics, personal organization and trustworthiness to effectively manage tasks and information, and allow the business analyst to elicit requirements around sensitive issues
Recognize the importance of business knowledge in areas of business principles and practices, industries, organizations and solutions
Improve oral and written communication skills to effectively express ideas and document elicitation results and requirements
Acquire teaching skills to effectively communicate issues and requirements, as well as to ensure that the information is understood and retained
Solidify skills in facilitation and negotiation, leadership and influencing, and teamwork
Effectively use general-purpose and specialized software applications to document and track requirements, as well as develop formal models

What You Learn

Proposed solution assessment
Requirements allocation
Organizational readiness assessment
Organizational transition planning
Solution performance evaluation
Critical thinking and problem-solving skills
Key leadership and management skills

How You Learn

Online course commentaries
Course readings
Online discussions
Written assignments
Final project

Sections

Jul 14 to Sep 08

Type: Online, Fixed Date

Instructor:

Nathaniel Pleasant Crews

Cost: $1,045.00

Jul 14, 2025 to Sep 08, 2025

30.00

Online

2 semester units

Section Notes

Students must score a 70% or higher on the final exam to pass the course.

Section Materials

Other
(Mandatory)
HBR Article #R0910L: The Five Traps of Performance Measurement by Andrew Likierman
© 2009 Harvard Business School Publishing
Other
(Mandatory)
Multimedia Case 303058: Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center by David A. Garvin, Michael A. Roberto
© 2003 Harvard Business School Publishing
Textbook
(Mandatory)
The Business Analyst as Strategist: Translating Business Strategies into Valuable Solutions by Kathleen B. Hass
© 2007 Management Concepts, Inc. ISBN 1567262090 Textbook ISBN: 9781567262094
Textbook
(Mandatory)
From Analyst to Leader: Elevating the Role of the Business Analyst by Kathleen B. Hass, Richard Vander Horst, Kimi Ziemski, Lori Lindbergh
© 2008 Management Concepts, Inc. ISBN 1567262139 Textbook ISBN: 9781567262131
Textbook
(Mandatory)
A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide)
© 2015 International Institute of Business Analysis v3 edition ISBN 1927584027 Textbook ISBN: 9781927584026
Other
(Mandatory)
HBR Article: Completing Technology Options and Stakeholder Interests For Tracking Freight Railcars in Indian Railways by Shirish C. Srivastava; Sharat S. Mathur; Thompson SH Teo
© 2009 ISBN JIT022-PDF-ENG https://cb.hbsp.harvard.edu/cbmp/product/JIT022-PDF-ENG

Summer 2025 enrollment opens on March 17!

This course applies to the following programs:

Course Outline

Sections

Certificate Program in Business Analysis

Required Courses

Notes

English Language Proficiency Requirements

Business Solution Evaluation and Validation

Course Outline

Sections

Section 048

Certificate Program in Business Analysis

Required Courses