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Berkeley Global
Gain the ability to assess proposed solutions to determine which solution best fits the business need, identify gaps and shortcomings in solutions, and determine necessary workarounds or changes to the solution. Learn how business analysts assess deployed solutions to see how well they met the original need so that stakeholders can assess the solution's performance and effectiveness. Understand how to engage different stakeholders in discussions of performance metrics. Learn how to create metrics-driven organizations. You examine underlying competencies such as behaviors, knowledge and other characteristics that support the effective performance of business analysis. Gain the training and knowledge necessary to become a Certified Business Analyst Professional (CBAP®).
In Focus: Business Analysis Competency Model
In this course, you will gain skills in the Solution Evaluation section, including:
- Business analyst task description
- Performance and value assessment
- Barrier removal recommendations
- Interaction skills
Learn more about the IIBA® Business Analysis Competency Model.
Prerequisites: Business Solution Development and Delivery BUS ADM X448.3 or equivalent
Course Outline
Expand or collapse section
Course Objectives
- Assess proposed solutions to determine compatibility with stakeholder needs
- Allocate stakeholder and solution requirements to maximize possible business value
- Effectively perform an organizational readiness assessment to make effective use of a new solution
- Determine requirements to transition from the existing solution to the new solution
- Ensure that a delivered solution meets business needs
- Evaluate functioning solutions to understand the value they deliver and identify opportunities for improvement
- Recognize behaviors, characteristics, knowledge and personal qualities that support the practice of business analysis
- Use analytical thinking and problem solving to generate new ideas, to understand the criteria involved in making a decision, to understand how to benefit an organization, to ensure that solutions address underlying problems and to think systematically
- Understand the behavioral characteristics of ethics, personal organization and trustworthiness to effectively manage tasks and information, and allow the business analyst to elicit requirements around sensitive issues
- Recognize the importance of business knowledge in areas of business principles and practices, industries, organizations and solutions
- Improve oral and written communication skills to effectively express ideas and document elicitation results and requirements
- Acquire teaching skills to effectively communicate issues and requirements, as well as to ensure that the information is understood and retained
- Solidify skills in facilitation and negotiation, leadership and influencing, and teamwork
- Effectively use general-purpose and specialized software applications to document and track requirements, as well as develop formal models
What You Learn
- Proposed solution assessment
- Requirements allocation
- Organizational readiness assessment
- Organizational transition planning
- Solution performance evaluation
- Critical thinking and problem-solving skills
- Key leadership and management skills
How You Learn
- Online course commentaries
- Course readings
- Online discussions
- Written assignments
- Final project
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Spring enrollment opens on October 16!