Facilities Management: Strategic Planning Leadership and the Organization

On successful completion, participants will be able to:

• Describe how the phases of strategic planning evolve from formulation and implementation to decision making in an organization.
• Acquire specific knowledge about leadership of the organization and how topics such as social responsibility, ethics, and structures drive organizations forward.
• Apply concepts such as Missions, Visions, Corporate Objectives, Strategies and Alliances, and understand how they affect strategy evaluation, control, and change.
• Distinguish between terms such as managing and measuring performance, balanced scorecard, and other key performance measures.
• Understand the role of top management and the Board of Directors in the organization and how the strategic plan is derived.
• Explain the impacts on Corporate Governance of rules, regulations, and laws, as well as sustainability, globalization and technology on facilities managers.