Managing Change and Ambiguity in the Workplace

Creating and maintaining a high-performance organization requires building individual and organizational change capability to create a culture of learning and continuous improvement. As organizations experience the acceleration of change, it becomes even more critical that managers comprehend the process more fully. A lack of appreciation and understanding of change can have a substantial negative impact on employee morale, commitment to the organization and business efficiency and effectiveness.

In this course, you’ll understand the psychology of individual and organizational change from a human-dynamic perspective and its implications for managing change. Gain valuable insights on how to foster goodwill and commitment during times of transition and on the critical success factors in implementing organizational change. Learn how to design and manage change more efficiently and effectively; plan and lead effective change in the workplace; think systematically about change; address people’s readiness and capability for change; and increase people’s receptivity and adaptability to change. Bring an example of an organizational change in which you have been involved as your case study; this example could be an initiative that you have led, participated in or observed. Learn to apply the principles of change management to your specific case.