Employee Relations

Course Objectives

• Understand the framework surrounding the employee relations discipline
• Identify contemporary legal and social issues that impact the employee-employer relationship
• Learn how to promote diversity and inclusion practices for the workplace
• Understand the impact of workplace culture on employee performance
• Learn the process of handling discipline and discharge situations
• Incorporate strategic business partnering into employee relations practices
• Understand the role of unions, including organizing, grievances and arbitration proceedings
• Identify the dynamics of successful employee relations change efforts
• Learn how to assess risk, develop recommendations and drive effective employment actions

What You Learn

• Fairness and consistency in the treatment of employees
• Effective communication between management and employees 
• Documentation and record-keeping as required by law and practice 
• Positive, productive work environment
• Conflict resolution 
• Risk tolerance 
• The employee-employer relationship
• Corporate culture and workplace conduct
• Policy and handbook management
• Diversity and inclusion practices
• Change management
• Workplace training
• Social media and the National Labor Relations Act (NLRA)
• Labor relations and Union organizing
• Performance management 
• Transfers, promotions, career mobility
• Managing workplace privacy

How You Learn

• Lectures
• Dynamic discussions
• Interactive exercises
• Interviews
• Writing
• Analysis

Is This Course Right for Me?
This course is for HR managers and those wishing to move into management.