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Examine the current legal and social issues that impact the employee-employer relationship, and the practical actions in order to address them. Using a contemporary and practical framework for the employee-relations discipline, you take a dynamic investigation of issues across the employee lifecycle. Topics include the role of HR in employee relations, common transactions within the employment relationship including the assessment of risk in employment actions, quality of work life, culture and respect in the workplace, diversity and inclusion, and handling formal complaints and discipline.
Course Outline
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Course Objectives
- Understand the framework surrounding the employee relations discipline
- Identify contemporary legal and social issues that impact the employee-employer relationship
- Learn how to promote diversity and inclusion practices for the workplace
- Understand the impact of workplace culture on employee performance
- Learn the process of handling discipline and discharge situations
- Incorporate strategic business partnering into employee relations practices
- Understand the role of Unions, including organizing, grievances and arbitration proceedings
- Identify the dynamics of successful employee relations change efforts
- Learn how to assess risk, develop recommendations and drive effective employment actions
What You Learn
- Fairness and consistency in the treatment of employees
- Effective communication between management and employees
- Documentation and record-keeping as required by law and practice
- Positive, productive work environment
- Conflict resolution
- Risk tolerance
- The employee-employer relationship
- Corporate culture and workplace conduct
- Policy and handbook management
- Diversity and inclusion practices
- Change management
- Workplace training
- Social media and the National Labor Relations Act (NLRA)
- Labor relations and Union organizing
- Performance management
- Transfers, promotions, career mobility
- Managing workplace privacy
How You Learn
- Lectures
- Dynamic discussions
- Interactive exercises
- Interviews
- Writing
- Analysis
Is This Course Right for Me?
This course is for HR managers and those wishing to move into management.